Business Process Management

About This Course

This subject aims at enabling students to

1. Appraise the importance of structuring and measuring business processes in an organization

2. Identify and build business processes for various business applications

3. Apply appropriate measures to assess, report and improve the performance of business processes

Upon completion of the subject, students will be able to

1. Describe the basic concept of business process management

2. Assess the organizational implications of functional and process-centric management

3. Illustrate the process of designing and developing a Business Process Management Solution

4. Configure and manage a business process management system with knowledge of the scope and limitations of such tools

5. Develop an overall understanding of team building and governance of processes in an organization